Remote Refrigeration Specialist

About the role

As a Principal Refrigeration Controls Specialist, you will oversee and manage the remote monitoring and control systems of refrigeration units, ensuring optimal performance and energy efficiency. You will utilize advanced technological tools and systems to remotely diagnose, troubleshoot, and resolve issues with refrigeration equipment across various locations.

Responsibilities

• Utilize remote monitoring software and systems to oversee the performance of refrigeration units installed in various locations.
• Monitor temperature, pressure, and other relevant parameters to ensure proper functioning of refrigeration equipment.
• Analyze data trends and identify potential issues or inefficiencies in refrigeration systems.
• Program and configure end controllers to act on energy savings opportunities.
• Participate in on-call rotation to provide support for critical systems outside of regular business hours.
• Diagnose technical issues remotely using available monitoring tools and diagnostic equipment.
• Collaborate with on-site technicians to troubleshoot complex problems and provide guidance for resolution.
• Implement corrective actions and adjustments remotely to restore optimal performance of refrigeration systems.
• Develop and implement preventative maintenance schedules based on remote monitoring data and equipment specifications.
• Coordinate with maintenance teams to schedule regular inspections and service interventions for refrigeration units.
• Optimize refrigeration systems for energy efficiency and performance, utilizing remote control capabilities to make necessary adjustments.
• Maintain accurate records of all remote monitoring activities, including data logs, troubleshooting actions, and maintenance interventions.
• Generate comprehensive reports on system performance, highlighting key metrics, trends, and recommendations for improvement.
• Communicate findings and recommendations to relevant stakeholders, including management and maintenance teams.
• Provide training and support to on-site technicians on the use of remote monitoring tools and procedures.
• Develop training materials and resources to facilitate knowledge transfer and skill development among maintenance staff.
• Act as a Subject Matter Expert (SME) on remote refrigeration control systems, offering guidance and assistance as needed.
• Stay up-to-date with the latest industry trends, technological advancements, and best practices in supermarket commercial refrigeration.
• Share knowledge and insights with the team to enhance overall performance and capabilities.

Requirements

• Bachelor's degree in mechanical engineering, electrical engineering, or related field experience.
• Minimum of 5 years of experience in the supermarket commercial refrigeration space, with a focus on service, maintenance, and troubleshooting of HVAC and Refrigeration systems.
• In-depth knowledge of a wide range of commercial refrigeration equipment, including display cases, walk-in coolers, freezers, and refrigeration racks.
• Proficiency in monitoring tools, data analysis software, and HVAC/R diagnostic equipment.
• Strong analytical skills with the ability to interpret data and diagnose technical issues remotely.
• Excellent communication skills, both verbal and written, with the ability to convey technical information effectively to diverse audiences.
• Detail-oriented mindset with a commitment to accuracy and thorough documentation.
• Ability to work independently and collaboratively in a remote team environment.
• Certification in refrigeration technology or related field is a plus.
• Willingness to travel occasionally for on-site inspections and support, if required.

Skills

• Be an honest team player, growth-oriented, with the ability to do whatever it takes safely.

Physical Requirements and Working Conditions

• Regularly required to sit, stand, and walk; occasionally lift and move up to 25 pounds.
• Noise level is usually moderate in a normal office environment.
• Occasional light lifting of office equipment, materials, and boxes; frequent walking and standing; requires dexterity in use of fingers for the operation of computers and other office equipment.
• Some travel required.
• All employees may be required to visit a customer site and/or complete a ride-along with a field technician as part of their employment.