Remote Pilot Operator

Requirements

• High school diploma or equivalent and at least one (1) year of experience in a comparable position.
• Demonstrated minimum keyboard speed of forty (40) wpm with ninety (90) percent accuracy rate.
• Ability to read and interpret materials such as diagrams and manuals.
• Ability to speak clearly and be understood.
• Proficiency with MS Office Suite (Word, Excel, etc.), desirable.
• Basic familiarization of current technologic tools (tablets, notebooks, applications, etc.) a plus.
• Experience Working In a Multidisciplinary Team.

Skills

• Exceptional customer service orientation.
• Effective oral and written communication skills.
• Effective team building skills.

Certification Requirements

• RPO must be laboratory certified within the first 120 days calendar days of reporting for duty at the facility.
• Each new RPO shall complete knowledge and skills tests for each area/sector to be supported.
• The RPO shall observe a previously certified RPO, an FAA employee, or Contractor instructor performing RPO duties on a minimum of five (5) simulation scenarios.
• The RPO will receive on the job training on at least five (5) but no more than twenty (20) simulation scenarios on each control position to be supported, after which an FAA representative will observe their performance and determine if certification will be granted.
• The RPO shall achieve simulation laboratory certification within one hundred twenty (120) days of reporting for duty at the facility.