Jobs · Management

Remote Patient Booking Agent

Bensonhurst Dental · Brooklyn, NY · 11 mo ago
RemoteRemoteManagementContract

About the role

We are seeking a driven, empathetic, and experienced Remote Dental Treatment Closer to join our team. In this role, you’ll work with qualified, inbound leads - prospective patients who have already expressed interest in dental treatments such as same-day smiles, dental implants, and cosmetic procedures. Your goal is to guide these individuals through the treatment planning process, answer questions, address concerns, and ultimately help them commit to life-changing dental care. This position is fully remote and ideal for someone who excels in high-trust consultative sales and is motivated by helping people feel confident about their health and appearance.

Key Responsibilities

  • Conduct virtual consultations with prospective patients.
  • Present and explain customized treatment plans, including costs, outcomes, and timelines.
  • Build rapport with leads and provide transparent, compassionate support throughout the decision process.
  • Handle objections and concerns with professionalism and empathy.
  • Follow up consistently with leads who are undecided or need more time.
  • Collaborate with the clinical coordination team to ensure a smooth transition to treatment.
  • Maintain detailed notes in CRM systems and meet monthly performance goals.
  • Stay up to date on procedures, technology, and financing options offered.

What We’re Looking For

  • 2+ years of experience in dental treatment coordination, sales, or healthcare consultations.
  • Strong knowledge of dental services, especially cosmetic, implant, or restorative procedures.
  • Proven ability to close high-ticket services through phone or video consultations.
  • Excellent verbal communication skills and active listening ability.
  • Experience using CRM software, Zoom, or other virtual tools.
  • Self-motivated, organized, and results-oriented.
  • Able to thrive in a fast-paced, remote work environment.

What We Offer

  • Competitive base salary + uncapped commission.
  • Remote work flexibility from anywhere in the U.S.
  • Ongoing training and professional development.
  • Supportive, collaborative team environment.
  • High-impact role helping people improve their health and confidence.

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