Remote Outbound Sales Specialist

About the role

This isn’t your typical call center job - we are an outbound contact center focused on securing enrollments to our program. This role makes outbound calls to new and existing customers in an effort to address their energy needs.

Responsibilities

• Drive success in a high-volume, outbound sales environment using a fast-paced dialer to speak to utility customers and encourage them to enroll in energy saving programs where they can save money on their bill
• Meet daily outbound sales production and monthly quality goals
• Identify eligibility, then consistently close enrollments
• Be an active team member in a remote environment; participate in training sessions and more to develop and grow
• Thrive in an environment to earn a commission, based on defined metrics

Requirements

• Ideally this candidate is bilingual to meet the needs of our Spanish speaking customers

Qualifications

• High School Diploma or GED (required)
• Minimum of 6 months of previous experience within a customer-facing environment required; Call Center experience in an inbound/outbound sales environment preferred
• Ability to type 35+ WPM
• No attendance or punctuality concerns

Skills

• Experience handling inbound or outbound voice calls
• Expertly navigating a script
• Supporting customers and tech inquires
• Comfort with a committed schedule with set lunches and breaks
• Appreciation for goals and performance metrics

Benefits

• Medical, Dental, and Vision Insurance
• Company-paid health care concierge service
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time
• Employee Recognition Program
• Employee Assistance Program
• Access to on-demand training courses to advance further in your career

Pay

• $18 / hour + $65 / month internet stipend

Schedule

• Remote Work Requirements
• Home Internet Requirements
• Remote Work Environment