Remote - Oracle Siebel CRM Technical Engineer || W2

Key Responsibilities

• Solution Design & Build: Configure, customize, and extend Siebel CRM applications to align with evolving business rules and operational workflows.
• Order Management & Communications: Lead development and technical enhancements across Siebel Order Management and Communications modules, ensuring fast, reliable order processing from quote to fulfillment.
• API & Integration Engineering: Design, build, and maintain robust RESTful APIs and web services to bridge Siebel with core enterprise applications, external vendors, and middleware systems.
• Oracle EBS Integration: Maintain and optimize critical interface data flows between Oracle Siebel CRM and Oracle E-Business Suite (EBS) modules.
• Production Support & Optimization: Provide tier-3 technical support for production incidents, root-cause analysis, and system bug resolution in a high-volume retail environment.
• Performance Tuning: Troubleshoot database queries, integration bottlenecks, and workflow executions to ensure high availability and sub-second response times.
• Release Management: Collaborate with cross-functional IT and business teams to plan, test, and deploy software releases following modern DevOps and SDLC best practices.

Qualifications & Requirements

• Oracle Siebel CRM Expertise: Proven track record in technical development, configuration, eScripting, workflow processes, business components, and UI layer customization.
• Order Management & Communications: Deep hands-on experience supporting and customizing Siebel Order Management and Communications modules.
• REST API Development: Demonstrated proficiency in designing, publishing, and consuming REST APIs within Siebel environments.
• Oracle EBS Integration: Direct experience building and troubleshooting end-to-end integrations between Oracle Siebel and Oracle E-Business Suite (EBS).
• Full Lifecycle Support: Experience balancing project-based development work alongside production support and root-cause troubleshooting.