Remote Operations Engineer

Responsibilities

• Remotely observe, advise, and direct mining operations from the Global Operations Control Center (GOCC).
• Record and document mining-process failures that affect cost, speed, or reliability.
• Develop and maintain documentation (including work instructions, procedures, and bills of materials) that are used to standardize mining operations and maximize project efficiency.
• Collaborate with cross-functional teams to develop and implement strategies for optimizing field operations, improving productivity, and reducing downtime.
• Monitor and analyze production data to identify areas for improvement, and propose and implement solutions to enhance operational efficiency.
• Ensure compliance with safety protocols and regulations to maintain a secure work environment for all team members.
• Provide technical expertise and support during the installation, maintenance, and troubleshooting of tunneling equipment, including mechanical, electrical, and robotic systems.
• Develop and implement training programs for field and operations personnel to enhance their technical skills and ensure adherence to protocols.
• Stay up to date with industry trends and advancements in tunneling technology, sharing knowledge and best practices with the team.

Qualifications

• Bachelor's degree in mechanical engineering, electrical engineering, robotics, mechatronics, production engineering, manufacturing, logistics, integration engineering, project management, or a related field. A master's degree is preferred.
• Proven experience in remote-controlled field operations, preferably in a military, mining, or infrastructure-related industry.
• Strong technical knowledge and hands-on experience with mechanical, electrical, and robotic systems.
• Excellent problem-solving skills and the ability to think analytically and strategically.
• Proficient in data analysis and familiarity with tools for data-driven decision making.
• Solid project management skills, with the ability to prioritize tasks, meet deadlines, and manage resources effectively.
• Strong communication and interpersonal skills, with the ability to collaborate and build relationships with diverse teams and stakeholders.
• Flexibility and adaptability to work in a fast-paced, dynamic environment.
• Willingness to work long hours, including spending up to 10% of the time in the tunnel (travel away from Global Operations Control Center to actual commercial projects).
• Knowledge of safety regulations and procedures in construction or similar industries.
• Managing operations is a logistical dance — experience with supply chain management and logistics is highly desirable.

Benefits

We offer employer-paid medical, dental, and vision coverage, a 401(k) plan, paid holidays, paid vacation, and a competitive amount of equity for all permanent employees.

Culture

We're a team of dedicated, smart, and scrappy people. Our employees are passionate about our mission and determined to innovate at every opportunity.