Remote LTC Pharmacy Data Entry Technician

Position Summary

The primary purpose of this position is computer data entry of prescription orders and medical records.

Responsibilities

• Contact physician's office as needed for refill authorization.
• Contact client for verification of orders as needed.
• Process all new and refill prescriptions.
• Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
• Document correspondence and follow up in the system.
• Prepare audit sheets and provide feedback to manager.
• Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
• Initiate and document correspondence and follow up in system.
• May assist with research of lost or missing orders per internal department requests.
• May provide backup support to other pharmacy groups based on business needs or production levels.
• Answer incoming calls promptly and provide high standard of customer service to the client.

Qualifications

• A High School diploma or general education degree (GED).
• Pharmacy Technician license and Certification (CPhT) as per state requirements.
• Long-term care pharmacy experience preferred.
• Frameworks and Docutrack experience preferred.
• Ability to work in a flexible schedule as operational needs dictate, including nights, weekends, and holidays.