(Remote) IT Business Analyst

About the role

Serves as a liaison between business stakeholders and technical teams, analyzing business processes, gathering requirements, and recommending solutions to support strategic objectives and operational improvements.

Responsibilities

• Gather and document business requirements through stakeholder interviews, workshops, and analysis.
• Analyze current business processes and identify areas for improvement or automation.
• Translate business needs into functional specifications for development teams.
• Support testing, training, and deployment of new systems or enhancements.
• Facilitate communication between business users and IT teams throughout the project lifecycle.
• Prepare reports, dashboards, and documentation to support decision-making.

Skills

• Experience with business analysis, requirements gathering, and process mapping.
• Strong knowledge of software development life cycle and Agile methodologies.
• Proficiency in tools such as Excel, Visio, JIRA, or Tableau.
• Excellent communication, problem-solving, and stakeholder management skills.
• Business Analyst certification (e.g., CBAP, PMI-PBA) is a plus.