Remote Intake Coordinator - Licensed Practical Nurse (LPN) - $21/hr - Day Shift

About the role

CareHarmony's Intake Coordinators (LPN) (NLC) (LVN) work comprehensively with providers to deliver value-based care management initiatives for their patients.

Responsibilities

• Accepting transfers from the Patient Enrollment team to conduct preliminary health assessments for newly enrolled patients in our network.
• Resolve patients' questions and create an open dialogue to understand needs.
• Identify and coordinate community resources with patients that would benefit their care.
• Provide patient education and health literacy on the management of chronic conditions.
• Aid in medication management, including identifying potential medication concerns, adherence, and coordinating refills.
• Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs.

Requirements

• Active Compact/Multi-State license (LPN) (LVN)
• Technical aptitude - Microsoft Office Suite
• Excellent written and verbal communication skills
• Must have active high-speed Wi-Fi
• Must have a home office or HIPAA-compliant workspace

Additional Requirements

• Remote Requirements

• Must have active high-speed Wi-Fi
• Must have a home office or HIPAA-compliant workspace

Plusses

• Epic Experience
• Bilingual

Physical Requirements

• This position is sedentary and will require sitting for long periods of time
• This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time
• The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations

Benefits

• Health Benefits (core medical, dental, vision)
• 401k with company match
• Paid Holidays
• Paid Time Off (PTO)
• Sick Time Off (STO)
• Company laptop provided

Pay

• The position starts at $21/hr with the ability to earn up to $28/hr based on production
• Quarterly bonus program
• Opportunities to pick up OT to increase earnings

Schedule

• 8:00am - 4:30pm CST
• 9:00am - 5:30pm CST