Remote Insurance Collections Specialist

Location: Remote (Candidates must reside in FL, GA, IN, KY, MS, MO, NC, OH, SC, or TX)

About the Role

Addison Group is partnering with our client, a well-established healthcare revenue cycle organization, to hire multiple Insurance Collections Specialists. This is an excellent opportunity to join a growing remote team focused on insurance accounts receivable, claim resolution, and reimbursement optimization. Our client values employee development, long-term career growth, and rewarding strong performance.

Responsibilities

• Manage assigned insurance accounts receivable from follow-up through final resolution
• Contact insurance carriers by phone and online portals to resolve outstanding claims
• Review denials, identify root causes, and submit appropriate appeals
• Research claim activity and document account updates accurately
• Maintain daily productivity expectations while ensuring quality and accuracy
• Monitor reimbursement trends and communicate recurring issues to leadership
• Prioritize workload independently to meet performance goals

Requirements

• Minimum of 1 year of recent medical insurance collections or insurance A/R follow-up experience (hospital or physician)
• Ability to interpret Explanation of Benefits (EOBs) and identify payment discrepancies
• Experience working insurance denials and preparing appeals
• Knowledge of commercial and government insurance payers
• Familiarity with payer portals and claim status research
• Experience with healthcare systems such as Epic, Cerner, Athena, or similar EMRs preferred
• Strong organizational skills with the ability to manage an independent workload
• Excellent communication and problem-solving abilities

Benefits

• Medical, dental, and vision coverage
• 401(k) retirement plan
• Fully remote opportunity
• Multiple openings with an established and growing organization
• Career advancement opportunities
• Performance-based bonus incentives
• Supportive leadership team focused on employee success
• Stable, long-term opportunity with consistent growth
• Two weeks of paid training provided

Pay

$20–$22/hour (Higher rates may be considered for highly qualified candidates)

Schedule

Full-time, Monday–Friday

Initial training: 8:00 AM–5:00 PM ET

Flexible start times available after training (between 7:00 AM–9:00 AM ET)

Contract-to-hire opportunity. Standard pre-employment background screening required. Virtual one-step interview process. Equipment and onboarding information will be provided prior to your start date. Target start date: ASAP (Two-week notice accepted).