Remote Digital Producer

Responsibilities

• Managing ongoing SEO, web design, web development, and digital marketing client accounts
• Aiding with and reviewing project scopes, including financial, resource, and technical requirements
• Creating and reviewing cost estimates while considering business impact, project risk, and client goals
• Attending regular client meetings, kickoff calls, and specialty calls with new and existing clients
• Organizing internal strategy meetings to discuss campaign direction and client objectives
• Acting as a creative and strategic liaison between clients and internal teams
• Responding promptly and reliably to client communications within expected response times
• Clarifying and communicating project objectives, requirements, timelines, and success criteria to the team
• Reviewing project deliverables before they are shared with clients
• Ensuring project deliverables are complete, accurate, current, and stored properly
• Maintaining awareness of industry trends, digital marketing opportunities, and web solutions that may benefit clients
• Recommending website design, SEO, PPC, and online marketing improvements to current clients
• Supporting account growth by identifying opportunities for additional services and strategy improvements
• Closing out projects and helping collect final payments when needed

Qualifications

• Enough knowledge to pass a skills test in either web development or online marketing, including SEO or PPC
• Strong project management, account management, or client management experience across multiple clients
• Excellent client-facing communication skills
• Experience presenting professional materials in on-camera client meetings
• Strong written and spoken English skills
• Strong interpersonal, analytical, problem-solving, negotiation, influencing, facilitation, decision-making, and conflict resolution skills
• A confident speaking presence, strong command of your voice, and the ability to communicate with authority
• Solid understanding of project management methodology, including issue resolution, risk management, work planning, resource allocation, meeting management, and project specifications
• Familiarity with project management platforms such as Basecamp, Jira, Asana, HubSpot, or similar tools
• Solid understanding of web design standards, usability, rich media, and digital production workflows
• Familiarity with content management systems such as WordPress
• The ability to manage multiple projects simultaneously while staying highly organized and detail-oriented
• Ability to work 40 hours per week, Monday through Friday, 9:00 a.m. to 6:00 p.m. Pacific Time
• Passion for building and growing in a startup-style environment
• Reliable remote workstation, including a fast computer, microphone, speakers, reliable internet, and reliable power