Remote Customer Service & Scheduling Representative

About the role

We are seeking a Customer Service Representative to communicate with customers, identify their needs, process requests, escalate complaints, and provide effective solutions to ensure a positive experience.

Responsibilities

• Handle high volumes of inbound calls
• Use scripts for various topics
• Build rapport with customers
• Document interactions
• Meet personal and team quotas

Requirements

• A high school diploma or GED
• Experience in customer service preferred
• Strong verbal communication skills
• Active listening skills
• The ability to work under pressure

Qualifications

• Remote position
• Flexible schedule
• Opportunities for career growth

Skills

• Excellent communication skills
• Problem-solving abilities
• Customer-focused attitude

Pay

Compensation ranges from $15.66 to $17.00 per hour.

Schedule

This is a remote position with a flexible schedule.