Remote Customer Service/Sales Representative

About the role

Meet with individuals who have signed up for supplemental benefits to protect their families beyond what their employer covers. Consult with families, explain available options, and help them choose the best plan.

Responsibilities

• Reach out to individuals requesting more information about our benefits
• Schedule Zoom meetings with interested members
• Customize and adjust new and existing benefit plans to meet the needs of each client
• Establish and maintain relationships with both existing and new clients
• Perform benefit reviews for existing clients and assist with claims and adjustments
• Provide attentive customer service and administrative support in response to member needs
• Resolve client questions and concerns regarding their benefits
• Ensure all documentation is accurate and complete, and perform necessary updates

Requirements

• Great communicator
• Ambitious and motivated
• Organized
• Think like an entrepreneur
• Commitment to teamwork

Benefits

• Medical (BlueCross BlueShield)
• Dental, Vision, and Hearing insurance
• Company stock options offered
• Comprehensive paid training program
• Weekly performance-based pay and bonuses, averaging $65,000 to $70,000 in the first year
• Flexible work schedule with the option to work from home