Remote Customer Experience Specialist – Travel

About the role

We are expanding and looking for Customer Experience Specialists to assist clients with travel planning and hotel bookings. This position focuses on providing exceptional service while helping travelers plan memorable experiences.

Responsibilities

• Assist clients with booking hotels and travel services
• Provide accurate travel information and recommendations
• Manage client communications and follow-ups
• Attend virtual training and development sessions

Benefits

• Flexible schedule
• Remote opportunity
• Training, tools, and support provided
• Travel discounts
• Growth potential

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.