Remote Client Services – Vacation Coordinator

Responsibilities

• Provide client support throughout the vacation planning process
• Aid in researching destinations, accommodations, and activity options
• Collect and organize required trip details and preferences
• Prepare and update itinerary information and related documentation
• Communicate clearly with clients to ensure all questions are answered
• Maintain accurate client profiles and update internal systems as needed
• Cook up follow-ups and scheduling to ensure timely completion of planning tasks
• Support the booking process by confirming details and providing administrative assistance
• Perform general customer service and coordination duties as assigned

Qualifications

• Strong organizational skills and attention to detail
• Clear written and verbal communication abilities
• Ability to work remotely and manage time effectively
• Comfortable using online platforms and digital tools
• Previous customer service or administrative experience preferred
• Dependable, professional, and proactive in following up with clients

Work Environment

100% remote role
Flexible schedule
Training and ongoing support provided