Remote Booking & Scheduling Specialist | Entry Level

About the role

A Remote Booking & Scheduling Specialist is needed to join our dynamic team in Baltimore, MD. This entry-level position will be responsible for managing customer bookings and scheduling appointments using an AI-driven system.

Responsibilities

• Manage customer bookings and scheduling through an AI-driven booking system
• Handle inquiries from customers regarding appointment availability and confirmations
• Ensure all appointments are scheduled accurately and efficiently
• Communicate effectively with customers via phone, email, and messaging platforms
• Provide exceptional customer service and resolve any issues promptly

Requirements

• High school diploma or equivalent
• Excellent communication skills, both verbal and written
• Ability to work independently and manage multiple tasks simultaneously
• Basic computer literacy, including proficiency with Microsoft Office
• Experience with scheduling systems is a plus

Qualifications

• Strong organizational skills
• Attention to detail
• Customer service orientation

Skills

• Proficiency with Microsoft Office
• Basic knowledge of AI-driven scheduling systems

Benefits

• Flexible remote work schedule
• Professional development opportunities
• Competitive compensation package

Pay

$20 - $25 per hour

Schedule

Full-time, 40 hours per week