Remote! Bilingual (Spanish/English) Registered Nurse (RN) Case Manager

About the role

Valeris is a life sciences commercialization partner dedicated to improving patient access and adherence to critical medications. This role involves serving as a bilingual nurse advocate for patients, addressing barriers to therapy, and facilitating a successful patient experience.

Responsibilities

• Serve as a consistent resource throughout the continuum of program services, identifying and addressing barriers to therapy.
• Enable patients by providing information and education about their prescribed therapy, proper administration, dosing, insurance coverage, and financial assistance.
• Empower patients to participate in their personal care process by referring them to appropriate support services.
• Report adverse events and product complaints in accordance with SOP and good manufacturing practices.
• Utilize Valeris' values to drive team success.
• Achieve on-time adherence to training deadlines for all corporate policies and procedures.
• Follow SOPs consistently and perform additional tasks or projects as assigned.

Qualifications

• Active RN licensure in current state of practice.
• Fluency in English and Spanish.
• 2-3 years of nursing experience with relevant disease state experience preferred.
• Nurseline triage, Call Center Utilization Management, or Call Center Case Management experience a plus.
• Case management or Clinical Trial Nurse experience a plus.
• Bachelor's degree preferred.

Physical Demands & Work Environment

• Regularly required to talk or hear.
• Frequent sitting for long periods.
• Use hands to type, handle, and feel.
• Reach with hands and arms.
• Prefer candidates who can type at least 35 words per minute with 97% accuracy.
• Minimal travel as needed.
• Professional office environment.

Benefits

Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premiums. Additional health support includes telehealth and Employee Assistance Program (EAP) services. Company match on Health Savings Account contributions, free basic life and AD&D coverage, and company-paid Short-Term Disability coverage. A 401(k) Retirement Savings Plan with a 100% match on the first 5% contributed, with immediate vesting. Paid Time Off (PTO) and Sick Leave for work-life balance. Nine paid holidays plus two floating holidays. Opportunities for advancement in a supportive, inclusive culture.