Jobs · Customer Service · Arizona

Remote Advising

GFI Team Ikigai · Queen Creek, AZ · 2 days ago
On-siteCustomer Service$30k–$50k/yrPart-time

About the role

We are on a mission to combat financial illiteracy and make a positive impact on communities worldwide. Our platform supports multiple career paths, making financial independence accessible to a diverse group of people.

About the Position: Remote Advising

We are seeking a driven and ambitious individual to join our team as a Lead Associate. As a vital part of our team, the Lead Associate will be responsible for managing a portfolio of client accounts on a part-time basis. This role combines customer service, contract fulfillment, and relationship-driven sales while serving as the primary point of contact for clients.

Lead Associate Daily Responsibilities

  • Serve as a part-time Remote Advisor and key contact for clients, ensuring their total satisfaction
  • Interact with clients and associates, providing timely, professional, and courteous support
  • Share financial knowledge and educate on business, investment, insurance protection, retirement, savings, and estate planning
  • Develop customized financial plans, guiding clients through budgeting, debt reduction, investing, and retirement planning
  • Grow account value through upsell and cross-sell opportunities and maintain high client satisfaction
  • NO Cold Calling, NO Door Knocking

Requirements of the Remote Advising Role

  • 18 years or older and a U.S. citizen
  • Pass a background check
  • Strong verbal and written communication and customer relationship management skills
  • Must have or obtain within first 2 weeks a Life Producer license
  • Familiarity with CRM systems (e.g., Salesforce) and basic reporting
  • Able to interpret account health metrics and prepare concise summaries
  • Experience or aptitude for identifying expansion opportunities

Additional Qualifications

  • PREFERRED BACKGROUND: customer service, leadership, and management
  • EDUCATION, COACHING, MILITARY, OR ELITE ATHLETE BACKGROUNDS ARE A GREAT FIT!
  • Entrepreneurially-minded, self-motivated, and desire to grow and help people
  • ADVANCED NEGOTIATION TECHNIQUES OR TECHNICAL TRACING SKILLS MAY BE BENEFICIAL

Benefits

  • Flexible scheduling with personalized customization
  • 100% remote position with comprehensive online tools and training
  • Leadership development opportunities
  • Competitive compensation ($30,000 - $50,000 part-time), with advancement and earning potential based on personal goals

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