Remodeling Service Technician

Field-based, in-person role focused on warranty service, product inspections, and repairs for residential remodeling projects including windows, bathroom remodels, and kitchen refacing systems.

Responsibilities

• Perform service repairs and warranty work on installed home improvement products
• Diagnose issues and develop repair solutions
• Complete repairs related to windows, bath systems, and kitchen refacing
• Maintain positive relationships with homeowners while providing professional service
• Document service work using company apps and systems (training provided)
• Communicate clearly with the service management team
• Assist with service scheduling and follow-up tasks
• Identify additional home improvement opportunities when appropriate

Requirements

• Experience in construction, remodeling, or home improvement service work
• Strong troubleshooting and repair skills
• Excellent communication and customer service abilities
• Ability to work independently and manage multiple service calls
• Basic computer or mobile app proficiency
• Valid driver’s license and reliable transportation
• Strong time management and organizational skills
• Must pass a background check

Preferred Experience

• Residential remodeling
• Window installation or repair
• Bathroom remodeling or bath system installation
• Kitchen cabinet refacing
• Warranty service work

Physical Requirements

• Ability to lift up to 50 lbs regularly and up to 100 lbs occasionally
• Ability to stand, bend, squat, and climb ladders
• Comfortable working outdoors and at heights
• Ability to drive between service locations

Tools

• Technicians should have basic personal hand tools
• Power tools and specialty tools are provided

Pay

$28.00 – $31.00 per hour (DOE)

Schedule

Full-time, Monday–Friday (occasional evenings or weekends as needed)

Benefits

• Competitive hourly pay: $27-$30 per hour (DOE)
• Stable, full-time schedule
• Opportunity for career growth and advancement
• Join a team that values quality workmanship and customer satisfaction