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Jobs · OTHR · North Carolina

Remittance Processing Specialist I- Equipment Operator - 1st Shift

Deluxe · Charlotte, NC · 1 wk ago
On-siteOTHRFull-time

Why Join Us

Be part of an organization that’s driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies—and we invest in you accordingly. We’re proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.

42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

About the Role

This position performs basic to intermediate-level remittance processing tasks under close supervision. The focus of the position is to perform the day-to-day functions of equipment operator, manual extraction/batching, or other sorting/processing functions. A Processing Specialist I can perform duties in the following areas:

  • Machine Operator/Mailroom Associate – Operates Mail Extraction Equipment to group work into processible batches. Operating a variety of scanning and mail sorting equipment including I-Tran, IMBL, OPEX 30, 40, 50/51, and Falcon.
  • Batching – Open envelopes, extract transactions, batch checks, invoices, and coupons according to client instructions. Perform basic-level transaction sorting and decision-making. Header batched items with control documents and processing header.
  • Dispatch Operator – Performs a quality review on all outgoing items including HIPAA clients and prepares outgoing packages for low/medium complexity remittance customers. Prepare daily reconciliation and billing reports. Process work accurately and maintain performance output in accordance with entry-level department standards.
  • Process work accurately and maintain performance output in accordance with client standards.
  • Perform minor adjustments and minor repairs to job-related equipment.
  • Perform basic-level transaction sorting and decision-making.

Requirements

  • High School Diploma, GED, or equivalent work experience.
  • Good hand/eye coordination.
  • Able to read and make basic decisions.
  • Detail-oriented and quality conscious.
  • Ability to work independently on work for all clients.
  • Comfortable working in a fast-paced, deadline-oriented environment.
  • Flexible schedule, including weekends, holidays, overtime and/or off shifts.
  • Team player with good interpersonal skills.
  • Ability to work well independently and with others.
  • Ability to adapt to change and learn new processes as the business evolves.
  • Must meet the Deluxe established standard minimums for productivity and accuracy.
  • Ability to lift up to 25 lbs.
  • Able to stand for long periods of time.
  • Must be 18 years of age or older.

Schedule

Shift - 4x10 hour days, Friday - Monday 8:30am - 7:00pm

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

  • Healthcare (Medical, Dental, Vision).
  • Paid Time Off, Volunteer Time Off, and Holidays.
  • Employer-Matched Retirement Plan.
  • Employee Stock Purchase Plan.
  • Short-Term and Long-Term Disability.
  • Infertility Treatment, Adoption and Surrogacy Assistance.
  • Tuition Reimbursement.

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

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