RELIEF CARE TEAM LEADER

What You Will Be Doing

• Leading and coordinating care staff during shifts to ensure excellent standards of care are consistently delivered
• Supporting residents with personal care and daily living activities in line with individual care plans and preferences
• Promoting residents’ physical, emotional, social, psychological, and spiritual wellbeing
• Contributing to the development and review of care plans to ensure care remains person centred and responsive
• Responding promptly and appropriately to alarms, incidents, emergencies, and resident requests
• Supporting, mentoring, and motivating care staff to maintain a positive and professional team culture
• Assisting with staff induction, supervision, learning, and development, including agency staff where required
• Maintaining accurate records and ensuring effective communication with residents, relatives, colleagues, and healthcare professionals
• Promoting health, safety, safeguarding, and compliance with organisational policies and care regulations
• Supporting an excellent customer experience for all residents, families, and visitors

What We Are Looking For

• QCF Level 3 in Health & Social Care or equivalent
• Experience working within a care environment, including supervising staff within a care setting
• Experience supporting older people, including individuals living with dementia and physical disabilities
• Understanding of safeguarding, health and safety, and person-centred care practices
• Knowledge of medication administration and CQC regulations/KLOEs
• Strong communication, leadership, and organisational skills
• Able to manage challenging situations positively and work effectively under pressure
• Good IT skills, including the use of electronic care planning systems
• A flexible and compassionate approach to supporting residents’ needs

What We Offer

• Competitive salary and benefits package
• Excellent learning and development opportunities
• Ongoing training and career progression
• Supportive leadership and team environment
• The opportunity to make a genuine difference to the lives of older people and their families

Why Join Us?

• We are committed to creating inclusive environments where residents and colleagues can thrive
• We provide services to a range of people including older people, people with mental health needs and people living with dementia
• We have five values at the heart of the way we work: Excellence, Integrity, Innovation, Compassion, and Inclusivity
• We are the largest provider of health and social care services for the Jewish community in the UK