Reliability Technician

What You Get To Do

• Define and verify standards for configuration, monitoring, reliability and performance
• Lead Root Cause Analysis (RCA) projects and influence project initiatives
• Continually drive down Mean Time Between Failures and Mean Time to Repair through improved outlier detection and root cause analysis
• Create strong effective working relationships with Customer and their operational agents to enable Knapp to provide superior service
• Interact with on-site management keeping them informed and addressing their concerns in a professional manner
• Ensure that reports are well written and legible
• Execute site quality procedures, safety procedures, and any statutory procedures
• Participate in regular meetings with the Maintenance Shift Supervisor or Resident Site Manager or Site Maintenance Manager to discuss activities and progress, unless there is no on-site accountability in which case you would provide that information to the Resident Business Manager
• Ensure that all time sheets and documents are accurate and legible; to be submitted to Knapp on biweekly basis for approval
• Able to work against a timeframe
• Able to appreciate health & safety considerations with regard to given tasks and to carry out risk assessments
• Mechanical aptitude, including the ability to read assembly drawings
• Strong attention to detail and exceptional follow-up skills
• Excellent communication and customer service skills with both internal and external Customers
• Computer literate with basic Microsoft Office skills
• Willingness to learn and adapt to changing role requirements
• Appreciation of cultural diversity

What You Have

• Degree in Electrical and/or Mechanical Engineering or equivalent work experience
• Demonstrated knowledge of Reliability concepts
• Project management experience
• Demonstrated experience in understanding of machinery systems, including electrical, mechanical, and pneumatic systems
• Bilingual (English/Spanish) and or (English/German) preferred but not required
• Strong trouble shooting and problem-solving capabilities
• Talent and commitment to provide a unique interpretation or analysis of our systems to customers
• Process-oriented mentality
• Theoretical and operational experience in the operation of PLC-based machinery, highly automated, and robotic equipment and control systems
• Network equipment interfaces, a plus
• Hands-on experience and a team player committed to improve processes
• Experience in reducing costs through processes and efficiencies

Working Conditions and Environment

• Overtime as required by work
• Authorized to work in the U.S.
• Occasional travel maybe required
• Professional office etiquette is required at all times
• Physical requirements may include: sitting, squatting, walking, reaching out to arm’s length, reaching overhead, lifting between 50-100 pounds

What You Will Get

• Industry competitive compensation
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• 401k with a very generous employer match and no vesting!
• Paid Vacation & Holidays
• Paid Parental Leave
• Subsidized Daycare
• Tuition Reimbursement
• Pet Insurance

About the Role

The successful candidate will play a key role in driving KNAPP's mission to continuously innovate and improve warehouse automation solutions. They will be responsible for ensuring high levels of system reliability and efficiency, while also fostering strong relationships with customers and their operational teams.

Qualifications

• Must be authorized to work in the U.S.

Skills

• Reliability concepts
• Project management
• Machinery systems, including electrical, mechanical, and pneumatic systems
• PLC-based machinery, highly automated, and robotic equipment and control systems
• Network equipment interfaces
• Problem-solving and troubleshooting
• Customer service and communication skills
• Microsoft Office skills

Benefits

KNAPP offers a comprehensive benefits package including:

• Health, dental, and vision insurance
• Short and long-term disability insurance
• Flexible spending accounts
• Profit sharing
• 401(k) with a generous employer match
• Paid vacation and holidays
• Paid parental leave
• Subsidized daycare
• Tuition reimbursement
• Pet insurance

Pay

Compensation is industry competitive and includes a very generous employer match for the 401(k) plan.

Schedule

The schedule is flexible and may require occasional overtime as needed for the position.