Reliability Program Manager

Responsibilities

• Manage efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety equipment and systems per MSA and KPI requirements.
• Provide strategic direction for the maintenance team.
• Ensure all JLL and client safety procedures are followed.
• Drive quality execution of preventive/predictive maintenance program, including routine auditing of PMs and corrective work.
• Develop and implement programmatic methods for safe operation, high equipment reliability/availability, cost‑effective maintenance, continuous improvement culture, and regulatory compliance.
• Administer programs such as Thermography, vibration analysis, and lube oil monitoring for the site and regionally (vendor selection, program scoping/scheduling, analysis review, corrective action follow‑up).
• Perform/support operational event and equipment failure investigations to identify root cause/causal factors, prescribe corrective actions, and monitor follow‑up effectiveness (RCA, RCM, FMEA, CAPA).
• Conduct periodic and as‑needed program and system/equipment audits focused on safety, regulatory compliance, maintenance effectiveness, cost savings, and energy conservation.
• Establish and monitor equipment reliability metrics (including OEE); partner with maintenance and operations teams to prioritize work and improvements; perform regular data analytics to recommend improvements.
• Develop/improve maintenance procedures to streamline work execution, improve work quality, and deliver optimal equipment efficiencies.
• Support commissioning activities for upgrades, renovations, and construction projects (PM job plans, maintainability reviews, critical spares, documentation).
• Rank criticality of assets using Reliability Centered Maintenance approaches; define proactive maintenance approaches that are cost‑beneficial.
• Apply maintenance strategies and predictive technologies while optimizing operational performance, life‑cycle cost, and payback.
• Champion development, technical assessment, and sustainment of a skills matrix for the local maintenance team to leverage for work assignment.
• Develop and maintain Key Performance Indicators of equipment reliability.
• Manage and maintain campus CMMS.

Skills

• Proficient with a variety of electrical testing instruments and apparatus.
• Maintain knowledge of and compliance with applicable codes, regulations, SOPs, NFPA, OSHA, and work instructions.
• Clear written communication (email, memos, explanations, drawings) and ability to explain work to supervisors and peers.
• Effective collaboration with peers.
• Familiarity with CMMS systems (Angus, Corrigo, Maximo).

Qualifications

• Certified Plant Engineer or Certified Maintenance Reliability Professional preferred.
• Minimum 3–5 years utility systems/management and/or facilities/plant management and maintenance experience.
• Prior experience in a life sciences or R&D lab environment desirable.

Education

Bachelor of Science degree from an accredited institution in Marine, Chemical, Mechanical, or Electrical Engineering or an appropriate scientific discipline.

Experience

• Minimum 5 years engineering experience, including mechanical design/testing and international quality standards.
• Experience with predictive maintenance technologies: vibration analysis, oil analysis, infrared thermography, ultrasound, motor current analysis.
• Experience with Root Cause Failure Analysis, Equipment Criticality Ranking, PM/PdM optimization, and/or Failure Modes and Effects Analysis.
• Comprehensive knowledge of engineering principles applied to design, operation, and maintenance of building structures and mechanical/electrical equipment.
• Excellent working knowledge of facilities maintenance, workforce and supplier capabilities, and awareness of progressive industry developments.