RELEASE TRAIN ENGINEER-(HYBRID, CHARLOTTE)

About the Role

Compass Group is seeking an experienced Release Train Engineer to support an Agile Release Train (ART) within the Enterprise Technology organization, which connects business strategy with technology planning and delivery. The organization partners with business functions and sectors to align priorities around technology investments while utilizing cross-functional solution design and product delivery to accelerate adoption and deliver measurable business outcomes.

The Release Train Engineer (RTE) supports an Agile Release Train (ART) by steering it to success and navigating the complexity of delivering software in large environments. The RTE communicates with stakeholders, escalates impediments, helps manage risk, and drives program-level continuous improvement. The RTE is accountable for the overall coordination, execution, and delivery of value through the program while ensuring alignment with company strategy, commitments, and goals.

Responsibilities

Program Management

• Facilitate the preparation and execution of release planning for the ART, working with the ART team that prioritizes features for the next Program Increment (PI) planning cycle.
• Facilitate the ART teams' refinement of features to be considered in the next PI planning cycle to meet the Feature Definition of Ready.
• Assist the ART in communication and coordination with stakeholders and customers during feature definition and delivery.
• Ensure effective communication and coordination for and during quarterly planning.
• Manage change to the ART's PI plan and the impacts of those changes.

Portfolio, Program, and Project Support

• Facilitate ART transparency with external parties and with teams on the release train, including backlog management and ALM tool data integrity for accurate reporting. May include collection of metrics, KPIs, and other reporting needed by the ART or organization.
• Facilitate and drive relentless improvement of periodic ART reviews with organizational leaders and stakeholders to provide clarity on expected value delivery and to gain stakeholder feedback on changes to direction the release train may need to take.
• Participate in and assist in the improvement of the System Demo as needed.

Business Process Improvement

• Assist the ART in relentless improvement through facilitation of ART Retrospectives quarterly, or more often as needed, to improve backlog management, ART reviews, sprint reviews, or ART coordination and higher-level function.
• Maintain active membership in the RTE Community of Practice, helping the organization maintain alignment, learn new techniques, and improve technical and quality practices.
• Work with the RTE community to determine ways to help ARTs across the company improve cross-train and solution group coordination and collaboration.
• Assist in the execution of product vision.
• Facilitate production support and drive relentless improvement of operational workflows and communication.
• Coach the Agile release train to improve in the implementation of Agile processes, practices, and mindset.

Requirements

• Must understand the difference between being Agile and doing Agile.
• Can demonstrate comprehension of a Lean-Agile mindset and practices with the ability to develop others in this area.
• Servant leader and communicator with strong interpersonal skills who can facilitate effective discussions of any size across all levels of the organization.
• Listen and support teams in problem-identification and decision making.
• Communicate in an open, honest, and direct manner.
• Encourage an environment that values mutual respect, openness, and courage.
• Persuade by influence rather than authority.
• Understand and empathize with others.
• Think beyond day-to-day activities.
• Support teams' commitments and continuous growth.
• Empower teams to be owners of their products and processes.
• Strong technical aptitude and experience leading teams in delivering quality software.
• Experience applying Lean Thinking and Systems Thinking in large organizations.
• Experience working in an Agile organization using Scrum, XP, Kanban, Scaled Agile Framework (SAFe), or other scaling model.
• Prior experience as an RTE, VSE, Scrum Master, Project or Program Manager.
• Bachelor's degree or equivalent.
• Proficiency in Microsoft Teams, Office, PowerPoint, and Excel.

Qualifications

Desirable:

• Advanced degree in industry-related subject.
• Agile Certification (CSM, PSM, or PMI-ACP).
• Project Management Professional (PMP).
• SAFe Agilist (SA) or other SAFe certifications preferred.
• Experience managing technical implementations preferred.
• Experience with Azure DevOps or Jira.

Benefits

• Medical
• Dental
• Vision
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.