Relationship Manager - Merchant Services

About the role

Biller Genie is a rapidly growing B2B SaaS platform that disrupts the payments and accounting industries. We are headquartered in Orlando and are proud to have been voted one of Orlando Business Journals Best Places to Work for 2025.

Responsibilities

• Own and grow relationships with assigned ISO and bank partners
• Drive referral business by equipping your partners’ sales teams with the tools, training, and support they need
• Track partner performance and report progress to internal stakeholders
• Surface partner feedback to product and support teams to continuously improve the experience
• Manage relationships and reports in Salesforce
• Occasional travel as needed

Requirements

• 1+ years in banking and/or merchant services — this is a must
• SaaS experience preferred; QuickBooks or accounting software familiarity is a plus
• Salesforce proficiency
• Strong communicator who can hold their own in a room full of payments veterans
• Highly organized, self-directed, and comfortable in a fast-paced environment

Qualifications

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.