Jobs · Business Development · New Hampshire

Relationship Manager III

ADP · Salem, NH · 1 mo ago
On-siteBusiness Development$87k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description paragraphs. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Content: - Intro: "ADP is hiring a Relationship Manager - III. The Relationship Manger is responsible for developing and maintaining effective ADP relationships with our top tier clients. As the liaison with the Client and as a key client advocate, the Relationship Manager is primarily responsible for the client's overall satisfaction. The Relationship Manager positions him or herself within the senior levels of the organization. However, the Relationship Manager may also interact with the client's middle management and department staff when necessary. Understanding the client's short and long-term goals relative to their retirement plan, the Relationship Manager serves as a facilitator of services across the Retirement Services organization and may be asked to assist ADP Sales in new opportunities. This position will involve extensive frequent domestic travel to meet with their book of clients. Requires travel, can be significant. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility." That's about the role. Could be "About the role" section. Then "Responsibilities" heading: after that we have "Responsibilities" heading and bullet list. Responsibilities list: - Key ADP contact for the client's decision maker and/or the senior executive responsible for the ADP relationship - Key liaison with all ADP entities to proactively communicate and monitor service and product issues after the client is sold. Focus is on total client satisfaction - Execute quarterly comprehensive account reviews with clients. Effectively communicate and oversee the resolution of resulting critical service issues with all ADP entities as well as to communicate areas of satisfaction or perceived improvement. - Understand client's business issues, HR, Payroll and outsourcing strategies. Identifies new service and/or product opportunities. - Proactively positions client satisfaction surveys. Follows-up on critical surveys. - Communicates and promotes key ADP initiatives, i.e..: MOTM, User Group Meetings, Product Announcements/Enhancements. - Positioned as the Client Advocate within ADP -- cuts through the red tape to resolve issues. Ensures clients understand ADP's position on World Class Service. Recognizes service as the key strategic differentiator in our marketplace. - Participate in pre-sale presentations and employee education campaigns. - Maintains comprehensive and timely records on service activities. Adheres to standard ADP tools and processes for recording and responding to service activities. - Performs other related duties as assigned. That's responsibilities. Then "Qualifications" heading: after responsibilities we have "Qualifications Required 5-8 Years of directly related experience". Then details about hybrid work model, location, travel. Then "PREFERRED QUALIFICATIONS:" list. We need to separate "Requirements" and "Qualifications"? The instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what content goes where. We have "Qualifications Required 5-8 Years of directly related experience" - that's a requirement. Also hybrid work model, location, travel. Those could be under Requirements. Then "PREFERRED QUALIFICATIONS:" list: Bachelor's Degree preferred, knowledge of ERISA, understanding of competitive advantages, experience managing executive level relationships, extensive understanding of Defined Contribution record keeping, familiarity with mutual funds and basic investment management principles. Those could be under Qualifications (or Skills). The instruction says we have both Requirements and Qualifications sections. Likely Requirements = mandatory qualifications (years experience, hybrid model, location, travel). Qualifications = preferred qualifications (education, specific knowledge). Skills maybe not explicitly listed; we could omit Skills if no specific skill list. Benefits: "We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more." Pay: "Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. The compensation for this role is USD $86,600.00 - USD $161,600.00 / Year* Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws." Schedule: Not explicitly mentioned besides travel requirement. No schedule like full-time/part-time. Could omit Schedule section. We must not include sections with filler like "commensurate with experience". The pay range is specific, so we can include Pay. We must not repeat job title as heading. So no heading for Relationship Manager - III. We need to output only HTML fragment, no /. Use

for section headings. Use
  • for any list. Use

    for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can format them. We need to avoid boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. The posting includes a lot of EEO text at the end: "Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ..." plus Ethics at ADP, etc. Those are boilerplate; we should remove them. Also the "A little about ADP:" paragraph maybe considered boilerplate? It's descriptive about company; might be considered not essential to the job? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "A little about ADP:" is not exactly those categories but could be considered company overview; not sure if we should keep. The instruction says preserve ALL substantive information; does company overview count as substantive? It's not about the job directly but could be considered fluff. However it's not explicitly listed as boilerplate to remove. Might be okay to keep but we could consider it as not required. Safer to keep? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So only those specific types. The "A little about ADP:" is not those, so we keep. But we also have "Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values." That's maybe a link; could be considered application instruction? Not exactly. Might be considered boilerplate? It's a link to learn more; could be considered navigation? Not sure. Safer to remove it as it's not substantive job info. Also the "We believe our people make all the difference..." paragraph is part of the "A little about ADP:" block; we might keep that as it's descriptive. We need to ensure we don't include duplicated lines. Now structure:

    About the role

    ... (the introductory paragraph(s) up to before Responsibilities)

    Then

    Responsibilities

    • ... each responsibility
    Then

    Requirements

    ... (5-8 years experience, hybrid work model, location states, travel 30-40%)

    Then

    Qualifications

    • ... preferred qualifications list
    Then

    Benefits

    • ... benefits list
    Then

    Pay

    ... salary range and note about bonus etc.

    We should not include Schedule. Check that we didn't miss any substantive info: The CORE values list: "Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility." That's part of About the role; we should include. Also the sentence: "At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP." That's also part of About the role. Also the line: "We strive for every interaction to be driven by our CORE values: ..." include. Also the line: "This position will involve extensive frequent domestic travel to meet with their book of clients. Requires travel, can be significant." That's travel; could be in Requirements. Also the line: "Candidates must reside in one of the listed States/locations and comfortable with 30-40% travel, as this role requires regular travel within an assigned external client territory and book of business." Need to include that. We don't have the list of States/locations; it's not provided in the snippet. So we can't list them; we just note that candidates must reside in one of the listed States/locations. Now ensure we don't include any application instructions like "Click https://jobs.adp.com/life-at-adp/". We'll remove that. Also remove the EEO block: "Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ..." and everything after that until end. Also remove the Ethics at ADP block. Now let's craft the HTML. We need to be careful with punctuation and preserve details. Let's extract the About the role paragraph(s): "ADP is hiring a Relationship Manager - III. The Relationship Manger is responsible for developing and maintaining effective ADP relationships with our top tier clients. As the liaison with the Client and as a key client advocate, the Relationship Manager is primarily responsible for the client's overall satisfaction. The Relationship Manager positions him or herself within the senior levels of the organization. However, the Relationship Manager may also interact with the client's middle management and department staff when necessary. Understanding the client's short and long-term goals relative to their retirement plan, the Relationship Manager serves as a facilitator of services across the Retirement Services organization and may be asked to assist ADP Sales in new opportunities. This position will involve extensive frequent domestic travel to meet with their book of clients. Requires travel, can be significant. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility." Note there's a typo "Relationship Manger". We keep as is. Now Responsibilities list: we need to keep each bullet exactly as in posting. Let's copy them: - Key ADP contact for the client's decision maker and/or the senior executive responsible for the ADP relationship - Key liaison with all ADP entities to proactively communicate and monitor service and product issues after the client is sold. Focus is on total client satisfaction - Execute quarterly comprehensive account reviews with clients. Effectively communicate and oversee the resolution of resulting critical service issues with all ADP entities as well as to communicate areas of satisfaction or perceived improvement. - Understand client's business issues, HR, Payroll and outsourcing strategies. Identifies new service and/or product opportunities. - Proactively positions client satisfaction surveys. Follows-up on critical surveys. - Communicates and promotes key ADP initiatives, i.e..

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