Relationship Manager I - Business Banking

PNC · Pittsburgh, PA · Yesterday

On-siteFinanceFull-time

About the role

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Relationship Manager within PNC's Small Business Banking organization, you will be based in South Hills - Pittsburgh, PA. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Responsibilities

Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue, and market share with relevant sales goals. Typically works with clients with basic levels of risk and complexity of needs, generally with a higher degree of supervision.
Acquires, expands, and retains client relationships to generate revenue and deepen share of wallet, with direction.
Handles the origination, financial analysis, negotiation, and documentation of credit and non-credit products and services.
Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational, and credit risks.
Provides ideas and insights based on an understanding of client needs and their financial well-being to increase client engagement and loyalty.
Builds an effective network of internal and external relationships, such as community and industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
Presents the full range of PNC's products and services to bring the entire bank to the client.
Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
Demonstrates ability to analyze, evaluate, and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

PNC employees are expected to be customer-focused, knowledgeable of values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and able to leverage that information in creating customized customer solutions. Employees must also assess and effectively manage all risks associated with their business objectives to ensure adherence to PNC's Enterprise Risk Management Framework.

Requirements

Bachelor’s degree or a comparable combination of education, job-specific certification(s), and experience (including military service).
Typically requires 3+ years of relevant/direct industry experience.
Certifications are often desired.

Skills

Preferred Skills: Book of Business, Client Relationship Building, Credit Processes, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities.
Competencies: Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Prospecting, Selling, Tech Savvy.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include:

Medical/prescription drug coverage (with a Health Savings Account feature), dental, and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match, pension, and stock purchase plans.
Dependent care reimbursement account.
Back-up child/elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select programs fully paid.
A robust wellness program with financial incentives.

PNC generally provides the following paid time off, depending on your eligibility: