Relationship Manager

About the role

The Relationship Manager is responsible for managing a portfolio of Commercial clients and developing good Commercial business relationships that lead to commercial loans (Commercial and Industrial), deposits and other banking products offered by the Bank. The Relationship Manager must assist with the management of the Center sales and service efforts to ensure retention of existing relationships and growth of new relationships.

Responsibilities

• Comply with and stay abreast of all policies and procedures, federal and state laws applicable to the job
• Participate in all Center functions necessary to contribute to the achievement of Center earnings and growth objectives
• Actively participate in various community and civic activities in the Center service area
• Assist with the management of the Center budget to ensure that deposit, loan and net income goals are met
• Work with the Manager to ensure that all Bank operating and lending policies and procedures are properly implemented and followed
• Assist in properly following and implementing all Bank audit procedures
• Assist the manager to ensure that the Bank's CRA policies and objectives are adhered to in the Center and its assigned service area
• Assist with the management of the Center sales and service efforts to ensure retention of existing relationships and growth of new relationships
• Manage personal sales efforts in order to meet Center goals
• Commitment to teamwork and a focus on delivering The Citizens Experience Customer Service
• Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and experience

• Four year college or university program degree; or three (3) to five (5) years Commercial Banking experience and/or training; or equivalent combination of education and experience

Skills

• Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization.
• Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Pay

Salary range: $127,475.00 to $184,838.00 annually. This position is also eligible for an annual bonus. Exact compensation may vary based on skills, experience and/or education, and location.