Relationship Manager

About the role

AgWest Farm Credit is a member-owned financial cooperative serving farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners, and crop insurance customers in seven Western U.S. states. As part of the Farm Credit System, AgWest supports the growth and advancement of agriculture, rural communities, and the contributions of its customers to the economy and society. This full-time position in Tulare, California, reports to the SVP, Portfolio Manager and is responsible for providing high-quality, profitable, and constructive credit and related services to customers.

Responsibilities

• Market and sell products including loans and financially related services
• Establish rapport with and develop confidence of customers and prospective customers
• Make quality credit decisions to ensure customer service, a high-quality loan portfolio, and loan administration
• Maintain and manage loan performance, proactively servicing and managing assigned accounts
• Prepare credit analysis and submit recommendations to supervisor or loan committee for action
• Gather financial information through interviews and documents, complying with documentation expectations, procedures, laws, and regulations
• Assist in credit investigations on applicants, including public record searches, credit bureau reports, employment and income verification, and asset and liability verification
• Participate in loan closings by ensuring appropriate documentation is completed and understood by the customer
• Develop and implement sales/servicing plans and coordinate actions with credit analysts and loan specialists
• Communicate with other groups and teams to meet customer service needs and organizational objectives
• Represent and communicate the organization's values, purpose, and mission to employees, customers, the public, and other target audiences
• Perform all duties and maintain standards in accordance with company policies, procedures, and internal controls

Qualifications

• Bachelor’s degree in business, economics, finance, or equivalent, or an equivalent combination of education and experience
• Ability to read or learn to read audited financial statements, legal opinions, tax records, and other financials
• Ability to establish rapport with, and develop and maintain the confidence of, customers and prospective customers
• Effective communication and negotiation skills, both verbally and in writing, for low complexity and smaller size relationships
• Valid driver's license

Benefits

• Medical, dental, and vision insurance
• Basic term life and AD&D insurance (fully paid by the company)
• Paid days off annually: 15 vacation, 15 sick, 12 holidays, and 3 volunteer
• 401(k) plan (6% match plus 3% employer contribution)
• Employee Assistance Program
• Wellness Program
• Jeans are welcome at work every day at AgWest!

Workplace Flexibility

This position is eligible for workplace flexibility after an initial in-office training period and a one-time home office stipend.