Relationship Banker - Winston Salem
About the role
Truliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. Why this role matters: At Truliant Federal Credit Union, every member interaction is an opportunity to make a meaningful difference in someone’s financial life. As a Relationship Banker, you'll serve as a trusted resource, helping members navigate important financial decisions while delivering an exceptional banking experience. This role is ideal for someone who enjoys building relationships, solving problems, and helping people reach their financial goals.
Responsibilities
- Be the go-to partner for members across a variety of banking needs, balancing service, financial guidance, and relationship building.
- Work across both teller and platform responsibilities, creating a seamless experience while identifying solutions that help members succeed financially.
- Help members open and maintain accounts, apply for loans, and access products and services that support their financial goals.
- Build relationships through meaningful conversations that uncover needs and connect members with the right solutions and resources.
- Collaborate with branch and business partners to deliver outstanding service, resolve issues, and contribute to branch growth and success.
Requirements
Required Experience: Minimum of 3 years of experience in retail, banking, or financial services.
Required Skills:
- Ability to build trust and develop relationships through meaningful member conversations.
- Ability to