Relationship Banker - Tucson North Area

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth and deliver for our clients, teammates, communities, and shareholders every day. Our culture fosters inclusion, opportunity, and support for all teammates, including flexible benefits and a commitment to physical, emotional, and financial wellness.

We value diverse backgrounds and career paths—whether from military service, community college, or varied work experiences—as they strengthen our workforce and drive innovation. Bank of America maintains an in-office culture with clear expectations, balancing collaboration and flexibility based on role and business needs.

Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance. All designated roles require up to 5% travel.

About the Role

This role engages clients in the lobby to educate and assist with self-service banking transactions, such as mobile banking, online banking, or ATMs. You will process cash transactions accurately and efficiently while building client relationships to understand their financial priorities and connect them to solutions that meet their goals.

Responsibilities

• Execute the bank’s risk culture and strive for operational excellence.
• Build relationships with clients to meet their financial needs.
• Follow established processes and guidelines to ensure compliance with laws and regulations.
• Grow business knowledge by partnering with experts in small business, lending, and investments.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience and manage cash responsibilities.

Requirements

• Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results.
• Collaborative approach to building and nurturing relationships.
• Passion and commitment to improving clients’ financial lives.
• Confidence in identifying and delivering client solutions based on needs.
• Effective communication skills and comfort engaging all clients.
• Ability to learn and adapt to new information and technology platforms.
• Confidence in educating clients on self-service banking (e.g., ATM, online, mobile).
• Strong critical thinking and problem-solving skills to meet client needs.
• Adherence to established processes and regulatory guidelines.
• Efficient time and capacity management with a focus on client outcomes.
• Ability to work weekends, extended hours, and travel up to 5% as needed.

Qualifications

• Desired: Experience in financial services and knowledge of industry products.
• Desired: One year of successful sales experience in a salary-plus-incentive environment with individual sales goals.
• Desired: Six months of cash handling experience.
• Desired: Bachelor’s Degree or business-relevant Associate’s Degree (e.g., business management, administration, or finance).

Skills

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Schedule

• 1st shift (United States of America)
• 40 hours per week