Relationship Banker (Riley Branch) - Holland, MI

About the role

As a Relationship Banker, you will build and retain meaningful relationships with your customers, using your financial knowledge to recommend thoughtful solutions to meet their needs. In this dual role, you will contribute to the success of the branch by:

• Building lasting relationships with customers, discovering their financial needs and tailoring product and service recommendations
• Collaborating with business partners (Mortgage, Wealth Management) to connect customers to experts who can help with specialized needs
• Operating a teller drawer serving customers in the lobby/drive-up
• Opening accounts, performing account maintenance, and assisting customers with digital products
• Recognizing potential fraud and other risks
• Depending on the shift, you might be responsible for bank opening/closing
• Helping support community and bank events

Qualifications

• 1-3 years of experience in a customer service, financial service, or sales role
• High School diploma or GED required
• Intermediate computer skills
• Must be able to lift up to 50 lbs

Benefits

• Medical Insurance
• Dental
• Vision
• Life insurance
• Accidental death and dismemberment
• Short-term and long-term Disability Insurance
• Parental Leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and Commuting Benefits
• Banking Benefits
• Pet Insurance

Pay

The estimated hourly rate for this role is $22.00 - $28.00, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate's qualifications, skills, and experience.