Relationship Banker - North Tarrant Market - North Richland Hills - TX.

About the role

As a Relationship Banker in a Chase branch you will represent the brand and culture with hospitality, using the latest banking solutions and financial technology while delivering friendly, attentive service. You will lead in acquiring, managing, and retaining meaningful client relationships, offering thoughtful financial solutions that address client needs and contribute to branch success.

Responsibilities

• Put clients first and exceed their expectations – deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions, listen, and anticipate needs.
• Educate and connect clients to technology solutions such as the Chase Mobile App, Chase.com, and ATMs to meet their banking needs anytime, anywhere.
• Learn products, services, and procedures quickly and accurately to consult effectively with clients and connect them to specialists for specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Required qualifications, capabilities, and skills

• 1+ year of sales experience in retail banking, financial services, or related industries with proven success in establishing new clients, deepening relationships, and delivering results.
• Ability to create memorable experiences for clients – elevate the client experience.
• Excellent communication skills, both in person and over the phone, with proven ability to tailor product features and benefits to diverse client needs.
• Ability to quickly and effectively resolve client issues with attention to detail, providing a consistent client experience.
• Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
• High school diploma, GED, or foreign equivalent.
• The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements. All unlicensed applicants must obtain their licenses through JPMC’s licensing program within 180 days of hire, with study materials and support provided.
• Ability to work branch hours, including weekends and some evenings.

Preferred qualifications, capabilities, and skills

• College degree or military equivalent.
• Experience adhering to banking policies, procedures, and regulatory requirements.
• Compliance with Dodd‑Frank/Truth in Lending Act qualification requirements for Loan Originators, including NMLS registration and ongoing SAFE Act obligations.

Pay

We offer a competitive total rewards package, including a base salary determined by role, experience, skill set, and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

Schedule

Branch hours include weekdays, weekends, and some evenings.

Benefits

• Comprehensive health care coverage
• On‑site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Additional programs and benefits based on eligibility

About us

Chase is a leading financial services firm serving nearly half of America’s households and small businesses. Our mission is to create engaged, lifelong relationships and put customers at the heart of everything we do. We also support small businesses, nonprofits, and municipalities with a broad range of financial solutions. Our diverse global workforce drives our success, and we are committed to equal opportunity, diversity, and inclusion.