Relationship Banker - Newton Upper Falls Financial Center

Job Description

At Bank of America, we aim to enhance financial lives through responsible growth and client-focused service. Our inclusive culture fosters a supportive environment for diverse backgrounds and career paths, promoting resilience, leadership, and innovation.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service transactions
• Accurately and efficiently process cash transactions as needed
• Conduct deep conversations with clients to understand financial and life priorities
• Connect clients to solutions that align with their financial goals
• Manage financial center traffic, appointments, and outbound calls
• Drive the client experience
• Manage cash responsibilities

Requirements

• Enthusiastic, self-starter with strong work ethic and focus on results
• Effective collaborator, building strong client relationships
• Passionate about improving clients' financial lives
• Confident in identifying and implementing solutions for clients
• Skilled in communicating and educating clients on self-service banking
• Strong problem-solving and critical thinking skills
• Ability to manage time and capacity efficiently
• Willingness to work weekends and extended hours

Desired Qualifications

• Experience in financial services and knowledge of industry products and solutions
• Demonstrated successful sales experience with individual sales goals
• Cash handling experience
• Bachelor's degree or relevant associate's degree

Skills

• Adaptability
• Business acumen
• Customer and client focus
• Oral communications
• Problem solving
• Account management
• Client experience
• Brand management
• Client management
• Client solutions advisory
• Relationship building
• Business development
• Pipeline management
• Prospecting
• Referral identification
• Referral management

Shift

1st shift (United States of America)

Hours Per Week

40