Relationship Banker - Middlesex Market

Job Description

At Bank of America, we aim to enhance financial lives through responsible growth and client-focused service. Our inclusive culture fosters a supportive environment for all teammates, promoting career development and community impact.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service transactions
• Accurately and efficiently process cash transactions as needed
• Conduct deep conversations to understand clients' financial and life priorities and connect them to suitable solutions
• Execute the bank's risk culture and strive for operational excellence
• Build and nurture relationships with clients to meet their financial needs
• Partner with experts in small business, lending, and investments to grow business knowledge and network
• Manage financial center traffic, appointments, and outbound calls effectively
• Drive the client experience
• Manage cash responsibilities

Required Qualifications

• Enthusiastic, self-starter with strong work ethic and focus on results
• Collaborative, effective in building and nurturing relationships
• Passionate about improving clients' financial lives
• Confident in identifying and implementing solutions for clients
• Effective communicator and problem-solver
• Ability to learn and adapt to new information and technology platforms
• Confident in educating clients on self-service banking
• Strong critical thinking and problem-solving skills
• Efficient time management and focus on results
• Works in the best interest of the client and adheres to all applicable laws and regulations

Desired Qualifications

• Experience in financial services and knowledge of products and solutions
• Demonstrated successful sales experience with individual sales goals
• One year of cash handling experience
• Bachelor's Degree or relevant Associate’s Degree

Skills

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience
• Brand Management
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Shift

1st shift (United States of America)

Hours Per Week

40