Relationship Banker III - Longmont

Role And Responsibilities

• Client Service & Sales
• Provides high-quality client experience for new, existing, and prospective clients.
• Effectively communicates the value of Flatirons Bank to prospects and Bank clients to market, deepen, and grow relationships.
• Cross sells the Bank’s products and services and refers clients to appropriate staff.
• Manages a small book of business by actively connecting with clients to build lasting relationships and grow their relationship with the Bank.
• Reinforces the application of superior customer service through his or her own example along with appropriate follow-through with involved customers and employees.
• Performs Teller duties, cashes checks, savings withdrawals, and issues cashier’s checks; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing.
• Provides effective customer service by answering client questions; investigates and corrects errors; and resolves problems or other issues.
• Community Engagement & Business Development
• Represent Flatirons Bank at local networking events, community meetings, and business development forums.
• Actively engage in client outreach outside of the bank to raise brand awareness and build community trust.
• Partner with local business organizations and nonprofit groups to identify and support shared goals.
• Promote the Flatirons Bank brand as a trusted local banking resource.
• Operations & Compliance
• Ensure all loan and account documentation is accurate and compliant with federal and state regulations.
• Receive and process stop payment and hold notices.
• Proactively work with leadership to identify and solve efficiency opportunities in processes.
• May process online banking transactions including ACH, external transfers, mobile remote deposit items, etc.
• Perform other treasury management and operational duties as required.
• Affixes to Bank policies, government regulations and legal requirements.
• Performs other operational duties as required.

Qualifications

• Education / Experience / Skills
• Bachelor’s degree preferred.
• Minimum 3 years of experience in retail or commercial banking.
• Active NMLS registration required.
• Demonstrated proficiency in consumer and business lending.
• Deep knowledge of deposit products, treasury services, and financial regulations.
• Proven ability to manage and grow a client portfolio.
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational, problem-solving, and time management skills.
• Familiarity with banking platforms, loan origination systems, and Microsoft Office Suite.