Relationship Banker II - One Hundred Oaks Branch

At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career with opportunities for growth, development, and upward mobility. Our mission is to make life better for our customers and communities by helping them reach their financial goals through understanding and meeting their needs.

About the role

The Relationship Banker II is responsible for meeting with customers and prospects in person and by phone to determine their financial needs, then proactively offering appropriate products, services, and guidance. This role is ideal for candidates with retail or sales experience seeking a career with growth opportunities. The successful candidate will be individually driven, competitive, and motivated to work as a team while excelling at identifying customer needs and possessing strong communication skills.

This position requires tracking time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. It is also incentive eligible and requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS).

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing guidance about Regions’ solutions
• Conducts outbound phone calls using generated customer and prospect lead lists to expand relationships and acquire new ones
• Educates and advises customers on Regions’ Consumer and Business products and services, including loans and deposits
• Educates customers on digital solutions such as mobile, online, and ATM offerings to simplify banking
• Provides a consistent, optimal customer experience, including greeting customers and processing transactions
• Owns and resolves customer issues
• Refers customers to internal experts for complex financial goals and needs
• Follows all bank processes, procedures, and applicable laws, including managing and reporting operational risks

Requirements

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer frequently, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods
• Ability to lift up to twenty (20) pounds

Preferences

• Bachelor’s degree
• Life Insurance License
• One (1) year of cash-handling, banking, and/or customer service experience

Skills and Competencies

• Ability to adhere to policies, procedures, and guidelines
• Ability to assist customers with digital banking offerings
• Ability to handle multiple priorities simultaneously
• Ability to oversee large sums of cash
• Excellent relationship-building skills
• Strong communication and customer focus

Pay

The target pay range for this position is based on the Metropolitan Statistical Area Market Range for the location and level of the role.

• Minimum: $46,120.20 USD
• Median: $55,160.00 USD

This role is eligible to participate in commission and formulaic incentive plans, with potential earnings based on performance against defined metrics and goals.

Benefits

Regions offers a flexible, comprehensive benefits package for eligible associates, including:

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental, and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Benefits and plans may be changed, amended, or terminated at any time.

Schedule

This is a full-time position.