Relationship Banker II - Green Springs Valley Branch - Birmingham AL

About the role

The Relationship Banker II role at Regions is designed for individuals with retail or sales experience who are eager to start a career with opportunities for growth and development. This position focuses on building and maintaining customer relationships, offering financial advice, and promoting Regions' products and services.

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
• Edits and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
• Edits customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
• Owns and resolves customer issues
• Refers customers to an internal team of experts when complex financial goals and needs are recognized
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager

Requirements

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods of time
• Ability to lift up to twenty (20) pounds

Preferences

• Bachelor’s degree
• Life Insurance License
• One (1) year of cash-handling, banking, and/or customer service experience

Skills and Competencies

• Adheres to policies, procedures, and guidelines
• Assists customers with digital banking offerings
• Handles multiple priorities simultaneously
• Oversees large sums of cash
• Exhibits excellent relationship-building skills
• Displays strong communication and customer focus

Pay and Benefits

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Location

The Role is located in Green Springs Valley Avenue, Birmingham, Alabama.