Relationship Banker II - Georgetown Branch
Thank you for your interest in a career at Regions. We believe associates deserve more than just a job and offer performance‑driven individuals a place to build a career with growth, development, and upward mobility.
About the role
The Relationship Banker II meets with customers and prospects in person and on the phone to determine their financial needs and proactively offers appropriate products, services, and guidance to help them achieve their financial goals. This position is ideal for candidates with retail or sales experience who are motivated, competitive, and enjoy working as part of a team.
Primary Responsibilities
- Achieve branch targets and goals by identifying customer needs and providing appropriate guidance on Regions’ solutions.
- Conduct outbound phone calls using generated customer and prospect lead lists to expand existing relationships and acquire new ones.
- Educate and advise customers on Regions’ consumer and business products and services, including all loan and deposit types.
- Educate customers on emerging technology and digital solutions such as mobile, online, and ATM offerings.
- Provide a consistent optimal customer experience, including greeting customers and processing transactions.
- Own and resolve customer issues; refer complex financial goals to internal experts.
- Follow all bank processes and procedures, adhere to applicable laws and regulations, and manage operational risks as directed by the Branch Manager.
- Track time for hours worked in excess of 40 per week (eligible for overtime under the FLSA) and participate in incentive plans.
- Maintain registration with the Nationwide Mortgage Licensing System and Registry (NMLS) as required.
Requirements
- High School Diploma or GED.
- Ability to work Saturdays as needed.
- Ability to handle cash and process cash transactions.
- Ability to communicate in person, on the phone, and through electronic channels.
- Ability to use a computer frequently, including typing and sustained attention to a monitor.
- Ability to walk and stand for extended periods of time.
- Ability to lift up to twenty (20) pounds.
Preferences
- Bachelor’s degree.
- Life Insurance License.
- One (1) year of cash‑handling, banking, and/or customer service experience.
Skills and Competencies
- Ability to adhere to policies, procedures, and guidelines.
- Ability to assist customers with digital banking offerings.
- Ability to handle multiple priorities simultaneously.
- Ability to oversee large sums of cash.
- Excellent relationship‑building skills.
- Strong communication and customer focus.
Compensation
Pay ranges are job specific and serve as a point‑of‑market reference. Factors such as experience, skills, knowledge, contribution, location, and performance influence individual pay.
- Minimum Job Range Target: $48,426.21 USD
- Median: $57,918.00 USD
- Incentive Pay Plans:
- Commission incentive plan based on performance against defined metrics and goals.
- Formulaic incentive plan based on performance against defined metrics and goals.
Benefits
- Paid Vacation/Sick Time
- 401(k) with Company Match
- Medical, Dental, and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
Location Details
Georgetown, Texas