Relationship Banker II - Auburn AL Main Branch

About the role

The Relationship Banker II position at Regions is dedicated to making life better for customers and communities. This role offers an exciting opportunity for candidates with retail or sales experience, focusing on achieving financial goals through appropriate product offerings and customer guidance.

Primary Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
• Conducts outbound phone calls to expand existing customer relationships and acquire new ones
• Edits and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
• Edits customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
• Owns and resolves customer issues
• Refers customers to an internal team of experts when complex financial goals and needs are recognized
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager

Requirements

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods of time
• Ability to lift up to twenty (20) pounds

Skills and Competencies

• Adheres to policies, procedures, and guidelines
• Assists customers with digital banking offerings
• Handles multiple priorities simultaneously
• Oversees large sums of cash
• Excellent relationship-building skills
• Strong communication and customer focus

Pay and Benefits

This position is eligible for overtime under the Fair Labor Standards Act and is incentive eligible. Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Benefits include paid vacation/sick time, 401K with Company Match, medical, dental, and vision benefits, disability benefits, health savings account, flexible spending account, life insurance, parental leave, employee assistance program, and associate volunteer program. For more information, visit this link.