Relationship Banker II

About the role

We're a dynamic regional community bank dedicated to bringing passion and customer focus to the business. Our mission is to empower our associates to be trusted advisors while providing them with the resources of a traditional bank supported by cutting-edge technology.

Responsibilities

• Build, expand, and retain existing client relationships
• Provide expert financial solutions to existing and prospective clients
• Market Simmons solutions to our existing customer base and prospects through various channels
• Achieve and/or exceed individual and branch goals
• Assist clients with account service and maintenance requests, teller transactions, and problem resolution
• Engage in a genuine conversation to help identify needs and recommend solutions
• Open and close accounts, perform research, and comply with BSA and CIP requirements
• Facilitate consumer loan requests and maintain knowledge of loan policies and procedures
• Uncover needs and refer customers to partner-centric teams
• Maintain a high level of client satisfaction
• Process customer requests and transactions in a positive, accurate, and professional manner

Requirements

• Two years customer-facing and goal-oriented experience
• Ability to effectively motivate and present information in one-on-one and small group situations
• Team-centric approach to helping customers in an ever-evolving and fast-paced banking environment
• Ability to provide support and guidance at other banking institutions within the market

Qualifications

• High School Diploma/GED
• Ability to register with the National Mortgage Licensing System and Registry (NMLS)
• Ability to provide support and guidance at other banking institutions within the market

Skills

• Ability to effectively motivate and present information in one-on-one and small group situations
• Embrace a team-centric approach to collectively help our customers
• Coach and lead the branch team according to process and protocol
• Understand and utilize social media platforms to help share brand awareness and obtain market knowledge
• Basic computer skills (MS Office programs)

Benefits

Simmons Bank offers a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate customer needs.