Relationship Banker II

About the role

We are a dynamic regional community bank dedicated to bringing passion and customer focus to our business. Our mission is to empower our associates to be trusted advisors while providing them with the resources of a traditional bank supported by cutting-edge technology.

Responsibilities

• Build, expand, and retain existing client relationships
• Provide expert financial solutions to existing and prospective clients
• Market Simmons solutions to our existing customer base and prospects through various channels
• Achieve and/or exceed individual and branch goals
• Assist clients with account service and maintenance requests, teller transactions, and problem resolution

Requirements

• Two years customer-facing and goal-oriented experience
• Ability to effectively motivate and present information in one-on-one and small group situations
• Embrace a team-centric approach to help our customers
• Ability to provide support and guidance at other banking institutions within the market

Qualifications

• HS Diploma/GED
• Ability to register with the National Mortgage Licensing System and Registry (NMLS)
• Ability to perform tasks related to opening and closing accounts, assisting customers with account selection, and complying with BSA and CIP requirements
• Ability to uncover customer needs and refer them to partner-centric teams working with small businesses, corporations, and institutional partners, as well as mortgage and financial advisors
• Ability to maintain high levels of client satisfaction by engaging customers and ensuring an optimal customer experience
• Ability to perform tasks related to consumer loan requests, maintaining knowledge of loan policies and procedures, and assisting with the branch's consumer loan portfolio
• Ability to ensure all departmental documents and activities comply with applicable laws, regulations, policies, and procedures

Skills

• Ability to effectively motivate and present information in one-on-one and small group situations
• Embrace a team-centric approach to collectively help our customers
• Ability to coach and lead the branch team according to process and protocol
• Ability to understand and utilize social media platforms to share brand awareness and obtain market knowledge

Benefits

Simmons Bank offers competitive benefits packages to our employees, including health insurance, retirement plans, and paid time off.

Pay

The salary range for this position is $40,000 - $60,000 annually, depending on experience and qualifications.

Schedule

Relationship Bankers typically work a standard Monday through Friday schedule, with occasional evening and weekend hours as needed.