Relationship Banker II

About the role

We are a dynamic regional community bank dedicated to bringing passion and customer focus to the business. Our mission is to empower our associates to be trusted advisors while providing them with the resources of a traditional bank supported by cutting-edge technology.

Responsibilities

• Build, expand, and retain existing client relationships
• Provide expert financial solutions to existing and prospective clients
• Market Simmons solutions to our existing customer base and prospects through various channels
• Achieve and/or exceed individual and branch goals
• Assist clients with account service and maintenance requests
• Engage in genuine conversations to help identify needs and recommend solutions
• Open and close accounts, perform research, and comply with BSA and CIP requirements
• Facilitate consumer loan requests and maintain knowledge of loan policies and procedures
• Uncover needs and refer customers to partner-centric teams
• Maintain high levels of client satisfaction
• Engage in a genuine conversation to help identify needs and recommend solutions
• Process customer requests and transactions in a positive, accurate, and professional manner

Requirements

• High School Diploma/GED
• Two years of customer-facing and goal-oriented experience

Qualifications

• Ability to effectively motivate and present information in one-on-one and small group situations
• Team-centric approach to helping customers in an ever-evolving and fast-paced banking environment
• Coaching and leading the branch team according to process and protocol
• Registration with the National Mortgage Licensing System and Registry (NMLS) or obtaining an NMLS license after employment
• Basic computer skills in MS Office programs
• Understanding and utilizing social media platforms to share brand awareness and obtain market knowledge

Skills

• Ability to effectively motivate and present information in one-on-one and small group situations, to customers, clients and other employees in the organization

Benefits

Simmons Bank offers competitive compensation and benefits packages, including health insurance, retirement plans, and paid time off.

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible and can accommodate your needs.