Relationship Banker II

About the role

We're a dynamic regional community bank dedicated to bringing passion and customer focus to the business. Our mission is to empower our associates to be trusted advisors while providing them with the resources of a traditional bank supported by cutting-edge technology.

Responsibilities

• Build, expand, and retain existing client relationships
• Provide expert financial solutions to existing and prospective clients
• Market Simmons solutions to our existing customer base and prospects
• Assist clients with account service and maintenance requests
• Engage in genuine conversations to help identify needs and recommend solutions
• Open and close accounts, perform research, and comply with BSA and CIP requirements
• Solicit loan requests, maintain knowledge of loan policies and procedures, and assist with the branch’s consumer loan portfolio
• Uncover needs and refer customers to partner-centric teams
• Maintain a high level of client satisfaction
• Process customer requests and transactions in a positive, accurate, and professional manner

Requirements

• Two years customer-facing and goal-oriented experience
• Ability to effectively motivate and present information in one-on-one and small group situations
• Team-centric approach to helping customers in an evolving banking environment
• Ability to coach and lead the branch team

Qualifications

• High School Diploma or GED
• Ability to register with the National Mortgage Licensing System and Registry (NMLS)
• Ability to provide support and guidance at other banking institutions within the market

Skills

• MS Office programs
• Understanding and utilizing social media platforms

Benefits

Details on benefits are not specified in the job posting.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.