Relationship Banker II

Job Description

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business.

About the role

Simmons Bank is a dynamic regional community bank with the full financial capabilities to meet the unique needs of our customers. We believe in empowering our associates to be a trusted advisor while providing them with the resources of a traditional bank supported by cutting edge technology. We are passionate about guiding our customers through each financial life stage and understand they desire and deserve choices on how they wish to bank.

Responsibilities

• Build, expand, and retain existing client relationships while providing an exceptional client experience
• Provide expert financial solutions to existing and prospective clients by assessing their financial needs and offering solutions through bank products and services to help clients accomplish their current and future financial goals
• Market Simmons solutions to our existing customer base and prospects through daily interactions, outbound calling efforts, business visits, networking events and periodic ‘At Work’ events
• Achieve and/or exceed individual and branch goals
• Assist clients with account service and maintenance requests, teller transactions, problem resolution, and other transactional needs
• Be a professional and positive Simmons Ambassador while meeting and exceeding client expectations
• Receive the same training on all requisite products, services, needs based conversations, and other tools necessary to perform the role

Qualifications

• Effective motivation and presentation skills in one-on-one and small group situations
• Customer-facing and goal-oriented experience
• Ability to coach and lead the branch team according to process and protocol
• Registration with the National Mortgage Licensing System and Registry (NMLS) and/or obtain an NMLS license after employment
• MS Office programs proficiency
• Understanding and utilizing social media platforms to help share brand awareness and obtain market knowledge