Relationship Banker I - Keizer, OR (25 hrs)

About the role

Part‑time Relationship Banker (25 hours per week) located at 5110 N River Rd, Keizer, OR 97303. The role focuses on building customer relationships via in‑person, appointment‑based, and virtual channels, delivering counsel with a digital‑first mindset, and supporting clients’ banking needs.

Responsibilities

• Build and foster relationships with customers through proactive outreach and follow‑up.
• Assess and attend to customers’ banking needs, obtain and process account information.
• Demonstrate and educate clients on deposit and loan products and services.
• Recommend solutions based on each customer’s unique goals and needs.
• Maintain working knowledge of consumer and business banking products, including digital offerings.
• Provide a consistent optimal client experience, greeting clients and processing basic transactions.
• Develop collaborative partnerships with branch team members and partners.
• Open new consumer and business accounts, complete service requests, submit credit applications.
• Proactively educate clients on emerging self‑service digital products and services.
• Leverage resources and technologies to optimize client experience with operational excellence and accuracy.

Requirements

Must obtain and maintain National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, which includes a criminal background and credit check.

Qualifications

• High school diploma or equivalent.
• Typically less than four years of job‑related retail banking experience (or equivalent combination of experience and training).

Skills

• Proven ability to build and foster client relationships via proactive outreach and follow‑up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
• Proven customer service and interpersonal skills.
• Experience using and demonstrating digital products and self‑service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital‑first mindset.
• Demonstrated proficiency in making appropriate recommendations that meet customer needs reactively and proactively.
• Experience in the financial services industry preferred.
• Bilingual English and Spanish encouraged.

Benefits

• Healthcare (medical, dental, vision)
• Basic and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (two to five weeks depending on salary grade and tenure)
• Up to 11 paid holidays
• Adoption assistance
• Sick and Safe Leave accrual of one hour for every 30 worked, up to 80 hours per calendar year

Pay

$20.25 – $24.75 per hour

Schedule

Part‑time, 25 hours per week, requiring on‑site work at the U.S. Bank location.