Relationship Banker I

About the role

We are a dynamic regional community bank dedicated to bringing passion and customer focus to our customers. Our commitment is to empower our associates to be trusted advisors while providing them with the resources of a traditional bank supported by cutting-edge technology.

Responsibilities

• Build, expand, and retain existing client relationships
• Provide expert financial solutions to existing and prospective clients
• Market Simmons solutions to our existing customer base and prospects
• Avoid and resolve account service and maintenance requests
• Engage customers and ensure optimal customer experience
• Comply with laws, regulations, policies, and procedures
• Process customer requests and transactions accurately and professionally

Requirements

• One year customer-facing and goal-oriented experience
• HS Diploma/GED
• Registration with the National Mortgage Licensing System and Registry (NMLS) and/or obtain an NMLS license after employment

Qualifications

• Ability to motivate and present information in one-on-one and small group situations
• Team-centric approach to helping customers
• Ability to coach and lead the branch team
• Knowledge of MS Office programs
• Understanding and utilization of social media platforms

Skills

• Ability to effectively communicate with customers
• Knowledge of loan policies and procedures
• Ability to engage customers in a genuine conversation

Benefits

Not specified

Pay

Not specified

Schedule

Not specified