Relationship Banker I

About the role

We're a dynamic regional community bank dedicated to bringing passion and customer focus to the business. Our mission is to empower our associates to be trusted advisors while providing them with the resources of a traditional bank supported by cutting-edge technology.

Responsibilities

• Build, expand, and retain existing client relationships
• Provide expert financial solutions to existing and prospective clients
• Market Simmons solutions to our existing customer base and prospects
• Assist clients with account service and maintenance requests
• Engage in genuine conversations to help identify needs and recommend solutions
• Open and close accounts, perform research, and comply with BSA and CIP requirements
• Facilitate consumer loan requests and maintain knowledge of loan policies and procedures
• Uncover needs and refer customers to partner-centric teams
• Maintain a high level of client satisfaction
• Process customer requests and transactions accurately and professionally

Requirements

• High School Diploma/GED
• One year customer-facing and goal-oriented experience

Qualifications

• Ability to effectively motivate and present information in one-on-one and small group situations
• Team-centric approach to helping customers in an evolving banking environment
• Coaching and leading the branch team according to process and protocol
• Registration with the National Mortgage Licensing System and Registry (NMLS) or obtaining an NMLS license after employment
• Basic computer skills in MS Office programs
• Understanding and utilizing social media platforms for brand awareness and market knowledge

Skills

• Ability to embrace a team-centric approach
• Effective communication and presentation skills
• Knowledge of BSA and CIP requirements
• Understanding of loan policies and procedures
• Ability to engage in genuine conversations to identify needs and recommend solutions

Benefits

Details not specified.

Pay

Details not specified.

Schedule

Details not specified.