Relationship Banker (Floater)
Arvest Bank · Joplin, MO · 1 mo ago
Finance$20–$24.95/hrFull-time
We need to output HTML fragment with sections: Pay, Benefits, Schedule, About the role? Actually we need to use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, not invent or summarize away detail. Remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions.
We need to parse the posting.
Key info:
- Pay: "Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience." Also later: "Grade 12 Pay Range: $20.00 - $24.95 per hour". So we have pay range.
- Benefits: "Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits". Also later: "We offer competitive compensation, benefits packages, and significant professional growth." Also "Along with an excellent benefits package, our associates are engaged, rewarded for performance, and encouraged to grow professionally and personally."
- Schedule: "Position requires flexibility Monday through Friday 8:15 am to 5:15 pm and rotating Saturdays 9:00 am to 12:15 pm."
- About the role: There's a summary about Arvest story, mission, etc. Also "Job Title: Relationship Banker" but we must not repeat job title as heading. The summary about Arvest could be "About the role" or maybe "About the role" includes description of role? The posting includes "Summary: The story of Arvest..." then "Job Title: Relationship Banker The Relationship Banker will primarily focus on product sales and exceptional customer service..." That's role description. So we can put that under About the role.
- Responsibilities: There's a section "What You Will Do at Arvest: (Other duties may be assigned.)" then bullet list of duties. Also "Supervisory Responsibilities: NA". So responsibilities include those duties.
- Requirements/Qualifications/Skills: There's "Toolbox for Success: Level 1: ..." etc. Also "Physical Demands: Regular attendance...". Also "Relevant military experience is considered for veterans and transitioning service members." Also "Current NMLS SAFE Act Registration or the ability to be registered within 30 days required." Also "High School Diploma or GED required." Also "College degree preferred." Also "Demonstrated sales and customer service experience preferred." Also "Financial service provider experience preferred." Also "Achievement of defined competencies of Level 1 required." etc. So we need to capture qualifications.
We need to decide which sections to include: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should avoid thin sections. We can combine some? The instruction: Prefer a few substantive sections over many thin ones. But we must use headings for those sections if we include them. We need to decide which sections have substantive content.
We have:
- About the role: summary of Arvest mission and role description. Good.
- Responsibilities: the "What You Will Do at Arvest:" list. Good.
- Requirements: maybe the educational/experience requirements (HS diploma, NMLS registration, etc.) Good.
- Qualifications: maybe the level competencies (Level 1,2,3) could be qualifications. But could be considered part of requirements. However we have both Requirements and Qualifications as possible headings. We could put the level details under Qualifications, and the basic prerequisites under Requirements. Or we could combine into one section (e.g., Requirements) and skip Qualifications if thin. But we need to follow instruction: include a section ONLY when posting has real, specific content for it. So we can include both if they have distinct content.
- Skills: maybe "Demonstrated sales and customer service experience", "Maintain in-depth knowledge of products and services", "Maintain in-depth knowledge of competitors’ products", "Use sound judgment", "Understand and comply with bank policy". Those could be skills. Could be a Skills section.
- Benefits: we have content.
- Pay: we have content.
- Schedule: we have content.
Thus we can include all sections.
We must not include filler like "commensurate with experience". We have specific pay range.
We must not include duplicated lines. Need to ensure we don't repeat same info.
We must output only HTML fragment, no /, no markdown fences.
We'll produce something like:
About the role
...
Responsibilities
- ... ...
Requirements
- ... ...
Qualifications
- ... ...
Skills
- ... ...
Benefits
...
Pay
...
Schedule
...
We need to ensure we preserve all substantive information. Let's extract details. About the role: From posting: "Summary: The story of Arvest is one of commitment started by our founders in 1961 with an intense dedication to focusing on our customers. We will always be active and involved members of the communities we serve, and we will always work to put the needs of our customers and associates first as we continue to fulfill our mission – People helping people find financial solutions for life." Then "Job Title: Relationship Banker The Relationship Banker will primarily focus on product sales and exceptional customer service. The associate develops new customer relationships and strengthens existing relationships by ensuring each customer knows and offers appropriate products and services to meet their existing and future financial needs. The Relationship Banker provides expert product advice, clear and concise directions on using self-service banking solutions, transacts business accurately and provides account servicing and problem resolution per established procedures and regulations. The Relationship Banker is a leveled position, beginning with an entry Level 1 and advancing to Level 3. Additionally, with the successful completion of all three Relationship Banker levels, there could be an opportunity to advance into the Relationship Banker 4 leadership position." We could combine that into About the role paragraph(s). Might be two paragraphs. Responsibilities: "What You Will Do at Arvest: (Other duties may be assigned.) Contribute to achieving branch sales goals through a consultative sales approach with new and existing customers, following the sales process defined in the CFB Retail Sales Playbook. Through discovery conversations, identify and uncover the customer's financial needs and offer appropriate solutions as Arvest strives to provide a seamless, one-stop shopping experience. Refer qualified customers to specialized sales forces. Proactively make outbound calls to generate sales to strengthen further the customer relationship and/or begin customer relationships. Identify opportunities to sell consumer loans, accept consumer loan applications and facilitate loan closings. You must also work effectively with the centralized underwriting department. Deliver consistent, exceptional customer service by acknowledging every customer promptly, smiling and greeting each customer, introducing yourself, using eye contact, and thanking the customer. Acknowledge customer complaints and follow the established complaint process to ensure customer satisfaction. Opens and processes simple, moderately, or highly complex deposit accounts. Answer and assist customers’ questions and concerns, including, but not limited to, helping customers with deposit risk management and day-to-day banking business. Maintains in-depth knowledge of products and services, including digital services and delivery options. Support customer usage of products and services that will provide the services they need in the manner most convenient for them. Maintain in-depth knowledge of competitors’ products, practices, facilities, and prices to sell bank products effectively. Participate in branch promotions and marketing initiatives as directed. Use sound judgment in applying bank standards, policies, and procedures regarding customers. Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to completing compliance training and adhering to internal procedures and controls; reporting any known violations of compliance policy, laws, or regulations; and reporting any suspicious customer and/or account activity." Also "Supervisory Responsibilities: NA" - we could note that there are no supervisory responsibilities. We could include that as a bullet: "No supervisory responsibilities." Requirements: From "Toolbox for Success: Level 1: High School Diploma or General Education Degree (GED) required. Current NMLS SAFE Act Registration or the ability to be registered within 30 days required. Demonstrated sales and customer service experience preferred. Financial service provider experience preferred. College degree preferred." Also Level 2 and Level 3 requirements: but those are more about progression; maybe they belong to Qualifications. Also "Physical Demands: Regular attendance is an essential function of the job. The associate must be able to travel occasionally within the US, possibly overnight. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions." Also "Relevant military experience is considered for veterans and transitioning service members." Thus Requirements could include: HS diploma/GED, NMLS registration, sales/customer service experience preferred, financial service provider experience preferred, college degree preferred, regular attendance, ability to travel occasionally, reasonable accommodations, military experience considered. Qualifications: Level 1-3 details: "Level 1 -- Training: The primary focus will be training and development while working with a seasoned mentor. Progression to Level 2 is dependent upon the successful completion of all training. Level 2 – Proficient: Works independently on routine tasks and with general guidance on complex tasks. Demonstrates superior product knowledge and excellent needs-based selling skills. Upon the recommendation of the Branch Manager or Regional Management and upon demonstrated proficiency in all performance expectations, the associate could advance to Level 3. Level 3 – Advanced: Demonstrating independent action and high initiative, the associate resolves problems, develops recommendations and determines the course of action on new tasks. Tasks could range from complex to highly specialized in nature. Additionally, the Level 3 will also serve as a mentor to Level 1 associates." Also "Additionally, with the successful completion of all three Relationship Banker levels, there could be an opportunity to advance into the Relationship Banker 4 leadership position." Thus Qualifications could include those level descriptions. Skills: Maybe we can extract skills from responsibilities: consultative sales approach, discovery conversations, outbound calls, consumer loan sales, deposit account opening, customer service, complaint handling, product knowledge, competitor knowledge, sound judgment, compliance, BSA/AML, etc. But many of those are already in responsibilities. To avoid duplication, we could put skills as a separate list summarizing key competencies: "Consultative sales, needs-based selling, outbound calling, consumer loan origination, deposit account management, customer service excellence, complaint resolution, product and competitor knowledge, sound judgment, compliance adherence." But we must not invent or summarize away detail. However we can list them as they appear in responsibilities; it's okay to extract. But we need to be careful not to duplicate content. If we put skills as a separate list, we might be repeating content already in responsibilities. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." It doesn't forbid duplication, but better to avoid duplication. However we could decide to not include Skills section if its content is already covered in Responsibilities. But we need to decide if we have enough distinct content for Skills. The posting does not have a separate "Skills" heading; skills are embedded in responsibilities. So maybe we skip Skills section to avoid thin/duplicate. Similarly, Qualifications may overlap with Requirements. But we have distinct content: level progression details vs basic prerequisites. So we can keep both. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. We need to ensure we don't include empty sections. Now craft HTML. We'll need to escape any special characters?