Relationship Banker - Central Valley South

About the role

Bank of America seeks enthusiastic, highly motivated self‑starters to engage clients in the lobby, educate them on self‑service resources (mobile banking, online banking, ATM) and assist with cash transactions. The role supports the bank’s commitment to responsible growth, inclusive culture, and flexible benefits. The position is open to the entire market; the initial training location will be at one financial center with potential relocation to another nearby center as business needs dictate.

Responsibilities

• Execute the bank’s risk culture and strive for operational excellence.
• Build relationships with clients to meet their financial needs.
• Follow established processes and guidelines, adhering to all applicable laws and regulations.
• Partner with experts in small business, lending, and investments to grow business knowledge and network.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience and manage cash responsibilities.
• Engage clients in deep conversations to understand financial and life priorities and connect them to appropriate solutions.
• Educate clients on conducting simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking).

Required Qualifications

• Enthusiastic, highly motivated self‑starter with a strong work ethic and focus on results.
• Collaborates effectively, building and nurturing strong relationships.
• Passionate, committed, and driven to improve clients’ financial lives.
• Confident in identifying solutions for new and existing clients based on their needs.
• Effective communicator comfortable engaging all clients.
• Ability to learn and adapt to new information and technology platforms.
• Strong critical thinking and problem‑solving skills.
• Commitment to follow established processes, guidelines, and applicable laws and regulations.
• Efficient time and capacity management.
• Willingness to work weekends and/or extended hours, with scheduling at any reasonable financial center location.

Desired Qualifications

• Experience in financial services and knowledge of industry products and solutions.
• One year of successful sales experience in a salary‑plus‑incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor’s Degree or business‑relevant Associate’s Degree (e.g., business management, business administration, finance).

Skills

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Minimum Education Requirement

High School Diploma / GED / Secondary School or equivalent.

Shift

1st shift (United States of America).

Hours Per Week

40 hours.